Sardius MediaSupport

Makito Decoder Troubleshooting

Updated

If you are not seeing an active SRT connection and feed between your encoder/decoder, try the following:

  • Verify your passphrase and encryption levels are the same
  • Verify your listener’s address
  • Verify your listener’s port
  • Verify that the firewall forwarding rule (if used) is correct
  • Make sure that your encoder has an active video/audio signal
  • Make sure that your frame rate and resolution is compatible with your encoder
  • Verify that the output(s) were started on all ends
  • Make sure your encoder is using a codec that is compatible with your decoder

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