How to Create, Edit, or Delete a Role

Roles allow you to restrict access levels to different feature sets within the Sardius Control Panel based on the different functions your team will perform inside of the platform. For example, your Moderators may only need access to the Chat Admin area where they will moderate from, while other members of your team may need access to other feature sets to effectively manage an event/service. You can designate specific permission levels by creating various custom Roles that can be assigned to specific Users. 

Admin Users have access to all services and actions within the SCP except:

Editors is a restricted role within the SCP, but with access to the most common services and actions.

What Editors have access to:

In addition to the Default Roles available, you may want to create Custom Roles based on your team’s specific needs. When doing so, consider what feature sets the role should have access to and the permissions level required. 

When customizing Roles, you have three main permissions levels that you can assign when giving access to different feature sets included in that role: No Access, Full Access, or Custom.

Permission Options:

To customize Roles for your organization’s needs, begin by clicking on the Settings wheel to access Roles

Next, select Roles from the Dropdown Menu. 

Now, you are able to create a New Role for your organization by clicking on New Role

 

Next, create the Title of your new Role by adding text in the field

Add a Description of your Role.

Click the Create button to create the new Role

Note: The Role ID will be automatically generated upon creation. 

Next, select your Permissions levels for the desired features by using the Toggle on option to grant Full Access or Customize permissions, when that option exists.

Select Update Role when finished. You can update or Delete the Role later, if necessary. 

Assets: Custom Access can be used to give specific access to Assets with certain Categories metadata tags. Please contact your Sardius Media Account Manager to determine what queries would work best for your specific needs here. 

 

Channels: The default setting is No Access. 

 

 

EVENT TEAM

Purpose: 

Administrative access for your event team who may need visibility on the majority of the other roles granted during an event. This often includes Ticket sale info, individual registrant info, analytics, and moderation and poll access. 

Permissions:

Grant “Full Access” to: Products, Viewers, Player Stats, Polls & “Custom” Chat access to your event site

 

 

REGISTRATION

Purpose: 

For those who need access to Registration information for reporting purposes or customer service issues. This role gives users access to see Ticket sale information, coupon code usage, customer support info for individual registrants and access to download Viewers CSV reports.

Permissions:

Grant “Full Access” to: Products, Viewers, Player Stats

 

MODERATION

Purpose: 

For your team who will moderate chat during your scheduled events. This role gives your team of moderators access to the Sardius Moderation area. 

Permissions:

Grant “Custom” access to Chat on your event site

PLAYER ANALYTICS

Purpose: 

For members of your team who specifically need access to analytics reporting of video content on your event site. 

Permissions:

Grant “Full Access” to: Player Stats

TECH SUPPORT

Purpose: 

For customer support teams who may be assisting registrants before or during an event. This role gives access to registrant information as well as user analytics.

Permissions:

Grant “Full Access” to: Player Stats & Viewers

 

POLLS & OVERLAYS

Purpose: 

For event management teams who are using the Polling feature in Chat and Player Overlays during their event. Note: these can be broken into separate roles if needed. 

Permissions:

Grant “Full Access” to: Polls & “Custom” access to Chat & Overlays on your event site

 

There may be times when you need to edit a role (ie. to give more permissions or restrictions to a group of team members) or delete a role. The process is easy to do that. 

From the Roles area of the Sardius Control Panel, you will see the list of existing Roles. To Edit or Delete a Role, simply click on the one you want to edit 

Editing a Role

This will open up the window with the specific permissions for that Role. 

After making any of the desired adjustments, be sure to click the “Update Role” in the bottom right-hand corner.

 

Deleting a Role

You can also Delete a Role from this detailed permissions window as well. 

Simply click on “Delete Role” to do so. You will then see a confirmation window confirming that you want to delete the role. Click “Yes, delete role” when prompted.