Add or Delete a Viewer

Adding a New Viewer

There may be times when you will want to add a New Viewer directly to the Sardius Control Panel and not require they go through the traditional authentication (ie. registration process).

Helpful Tip: This may be helpful if trying to share your channel with a member of your executive team or when another team member may need to review an event site build.

To add a new viewer, click on + Add Viewer. A new window will appear prompting you to submit the New User’s Email, Password, Name and Event access.

Note: It is important to add the Viewer Segment that the new user needs access to in the Access field.

Once you complete the required information, click on the “Create” button. You will then see the new Viewer information in the list of Viewers.

Helpful Tip: Once you create a New Viewer, you may want to create a Magic Link for them in order to give them direct access to the desired Viewer Segment.

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Deleting a New Viewer

If you need to delete a Viewer account, you can do so from the Viewer’s Profile tab.

Helpful Tip: Deleting a Viewer from the Sardius Control Panel, removes all data captured on the Viewer for your entire account as well as permanently removes all of the access. If you are wanting to only remove access of a Viewer Segment, you should delete the specific Viewer Segment from the Access area on the Viewer account instead. Once a Viewer Account is deleted, it cannot be recovered.

To delete a Viewer, find the Delete Viewer area on the right side of the Viewer’s Profile tab. Click on Delete Viewer. You will then see a confirmation window to confirm that you want to delete the specific user. If you are sure and don’t mind the Viewer being gone forever, click the red Delete User in that confirmation window. Click Cancel if you have changed your mind.